Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

Ian W
Amazing service
A fantastic service from start to finish They kept in contact with me until I was able to view the car in person even offering to deliver the car to myself Was left to view the car and take it for a test drive without the feeling of being pressured but they were always on hand to answer any questions Was also made to feel at ease Both Zac and Kim were very professional but down to earth and nothing was too much trouble They made car buying an enjoyable experience
Hannah H
★★★★★
Great experience
Brought my car from here recently, amazing service. They brought the car up to me in the midlands and fell in love with it!! They are both so helpful, professional and nothing's to much of a problem!
Gareth C
★★★★★
Great business
From start to finish amazing service. This is the standard every car dealership should aspire to acheive. Did everything they said they would do (more infact), fantastic communication throughout. Will definitely use them again would not hesitate to recommend them. Love the car as well.
Tazmin B
★★★★★
Amazing, would definitely recommend
Amazing customer service, helped with anything they could! All round lush!
Sylvain C
★★★★★
Absolute fab!
Absolutely love the service given and the car is amazing. Recommend to anyone 100%
Mark R
★★★★★
Great service !! Would highly recommend !!
From the first phone call after an enquiry had nothing but a fantastic service. Both very professional and seem very intent on selling cars the way it should be!! Nothing too much trouble, very friendly and super efficient. A refreshing change !!
Rachel B
Brilliant service from start to finish. Zac went above and beyond to make sure the car was in perfect condition. It was spotlessly clean and it drives beautifully. Finance and payment was easy and stress-free. Thank you Zac and Kim for an enjoyable car buying experience. Will definitely recommend you guys and use you again in the future!!
SEAN W
Car is faultless, my first time buying without seeing/driving the car due to covid, this was only due to living 100+ miles away, car drives like new and was worth every penny, customer service was frustrating but only because of the wait. It took 9 days from deposit to receiving the car, but it was worth waiting for in the end. Both gentleman i spoke to over the course of the purchase were very helpful, upfront and honest. And did the best considering the climate. Would advise anyone to use this garage. Also its nice to have a finance which i can log in the app daily and pay off extra when ever i choose. 5⭐ car (BMW 535d) and 3⭐ customer service (due to the wait and covid else this would be 4⭐) 5⭐ finance, 4.5 ⭐ in total
TRACY T
A great experience from start to finish. Absolutely no pressure from either of the two brothers who run the place. Open and honest guys which is a refreshing change for car salesmen - they even put fuel in the car before we drove off.
Owen G
The customer service is excellent and good communication. Cars are kept safe and are spotlessly clean. Good experience
KEVIN TRANTER
So happy 🙂 if only all car dealers were like you!
What can I say that hasn't already been said about how good these guys are? They bent over backwards to keep me happy and even offered free delivery to Staffordshire to make life easier for me with the current Covid-19 situation! I was so nervous about buying from a distance, but after studying the high quality photos and with reassurance from Zac and Kim over the phone and more importantly, reading other customers reviews, I finally decided to go for it, and purchased my Octavia a couple of weeks ago. So glad I did. They delivered the car within a couple of days, and from the moment I saw it, I knew I'd made the right decision! It was spotless, everything was as described and as promised, what's more, they sorted all the paperwork on my behalf and even taxed it and left me half a tank of petrol at their own expense! These guys are so caring and professional, they even rang a few hours after delivery to make sure I was still happy! Best dealer by far, can't thank you enough Kim & Zac.
KEVIN C
very good service an great people to deal with.. very helpfull..
Daniel B
★★★★★
The best Dealer!!!!!
The best dealer!!!Everything went fast, i waited just a day for the finance!!! Thanks for everything!!!

Stephen B
★★★★★★★★★★
Great service
Great service...great guys...very helpful and pleasant to do business with...i will definitely be buying off the boys again in the future....
Jade Snooks
Honestly I cannot recommend Cardiff north cars limited enough. If your looking for friendly service without anyone being pushy and salesmen that actually listen to and care about what your looking for then I wouldn't go anywhere else. I will definitely use them for any future purchases of cars. They helped me find my perfect car.
Gareth W
Great experience buying from these guys, no pushy sales just excellent service, easy to deal with and they sell great quality cars. Highly recommended.
James Shannon
Excellent service as always. Great quality car at a reasonable price. Makes buying a car a pleasure not a chore
Joanne M
Excellent service, very accommodating and helpful. A great selection of premier cars. Seamless purchase of a new car. Highly recommend.
Mervyn Jude
Very good experience
Really good company to do business with, friendly and gives us much help as possible on buying a vehicle.
Alex W
Friendly, prompt service with excellent after care
The buying experience was second to none and I arranged to see the car I purchased on the Sunday by appointment. The part ex offer for my vehicle was reasonable and the car was ready in a few days. The whole process was easy, straightforward and clear. Unfortunately after purchasing the car, I have had a couple of issues which I went back to the garage with and these were rectified immediately. They even exceeded my expectations by agreeing to reimburse me over the odds for something. Would definitely recommend these guys to anyone.
Rachel O
Friendly, knowledgeable and helpful
They were very helpful when I called to ask about the vehicle I was interested in and very knowledgeable about that vehicle too. After we had test drove the car, there were a few hitches, which when we collected the car had been resolved and also with a brand new MOT!
Mark H
★★★★★
Great experience
No pressure to buy, very clean and tidy. Zac was very friendly and approachable. Would definitely go back to buy next car.
STEPHEN T
A pleasure doing business......... the Isuzu Pick up I recently purchased over the telephone from CARDIFF NORTH CARS was exactly as they had described in every detail. I'm am very pleased with my purchase and customer service is excellent.
Firasz A
The dealers are very helpful and professional. Any questions you have they are happy to answer and allow you to choose on your own without persuading you into buying something just to make profit. They definetely look after their customers.
Julie P
Car buying at your pace. Spent as long as we wanted viewing and test driving without anyone looking over our shoulders. No pressure selling but on hand to deal with any questions. The brothers were a pleasure to deal with.
sherrie oliver
Would highly recommend! Very professional made me feel very relaxed and wasn't pushy with the purchase! Made sure I understood every detail that there was! Will definitely be buying from them again in the future!
Tim Willis
Zac and Kim have been exceptional since my first enquiry. Their customer service is first class. The car I bought, a CLS, is in great condition, and the customer service I received, makes me very confident that if I have a problem with it in the near future, that they would be very helpful in resolving any issue. Tailor made finance packages, made it simple to organise the purchase. In summary, if you want a quality car, great customer service and people prepared to go the extra mile without being too pushy in selling their cars then visit Zac and Kim. Thanks fellas. Tim and Sandra
Christopher DAVIES
Cardiif North Cars are very friendley and were really helpful in my decision to pick the right car for myself. I would recommend Cardiff North Cars to anyone looking for the right guidence in looking for their new Car.
SHAWN SPARROW
Very helpful and very straight forward would recommend to anyone.
Jo Redgate

This is a great place to buy a car from. Both Zac and Kim were very welcoming and helpful from the beginning until the completion of the sale. I would definitely look to buy from there again. Zac was so far away from the usual pushy salesman, it was actually an enjoyable experience buying a car. Their cars are of a high specification but great value for money. I love my new car! I can highly recommend Cardiff North Cars.
Sian Nash

Zac and Kim have provided another 9 seater Van for Autism Life Centres. The quality of the support, advice, vehicle and service is second to none. It is so refreshing to deal with a car sales dealership who are generally caring and interested in the best vehicle for the purpose needed. I highly recommend this business and will 100% use them in the future. Thank you both
Caroline Cole
Lovely guys, really helpful, professional & accommodating. Love my new car!
edgar D
Recently bought mini paceman from here. Would to thank a particular salesman who's name may begin with 'L' for his time and customer service. Professional and helpful, not your typical car sales no pressure or obligation just friendly advice.
Andrew Jenkins
The service I received was first class. They listened to my needs and matched a car to what I wanted. Very friendly and helpful, not pushy. Let me take my time and test drive the vehicle. Highly recommend them, this is the second car I've purchased from them and will definitely be getting my next car here as well
A jenkins
Great service!
The service I received from Zac and Kim was excellent, they listened to what I wanted and matched the car to my needs. All the cars in the show room were immaculate and competitively priced. If you are nervous of buying a used car due to a bad experience in the past with the stereo typical car salesman, I would highly recommend you going to see Zac and Kim. They are friendly, not pushy, helpful and listen to what you actually want. I will definitely be going there to buy my next car and highly recommend them. Keep up the good work guys!
Alan Walker
Zac and Kim were fantastic. Helpful in every way, and took away all the stress of buying a car. Their selection of others cars looked fantastic too.
Dale C
Excellent advice and knowledge. Really helpful and understanding. Highly recommend these guys!!!
Thomas V
Really friendly people, absolute no pressure put on me to buy the car, helped me sort everything out and drive away the same day, really impressed. Thankyou
Graham Walter
I needed to sell my car so as to get the best deal on a new one, Kim made a very fair offer, everything was easy and the money was paid into my bank same day. Highly recommended.
Samantha
Quick reply to emails, friendly service and was very helpful
JAYNE JONES
Fantastic customer service with Cardiff North Cars. These guys are great. I bought a lovely car from them, however later discovered a couple of issues with the car. I had a full refund with no quibbles. I would not hesitate to recommend them and would certainly use them again.
Natalie Rhodes
We bought a car from Cardiff North Cars Ltd and the customer service is fantastic. When asked questions about the car of interest, the staff were very open and honest and nothing is too much trouble.
The cars are of excellent quality and are well worth a look.
Would highly recommend
Carter Campbell
Great customer service. Friendly and professional with a very good vehicle! Would definitely recommend to anyone! Thanks guys
Clive Lowndes
Very friendly and helpful and not a bit pushy . Overall a very professional company.Would definitely recommend them .Clive of port Talbot.
Ffion Bowen
Fantastic customer service. Cars immaculate. Quick at getting everything sorted for myself. Highly recommend this company! I'd buy from them again! Top Act +++
Paul Morris
Good buying experience zac and Kim to great guys very good to do business with them
matthew slade
Excellent service really friendly and helpful. Would highly recommend. Certainly going there for my next car.
Sharon Thorne
Brilliant service received by Zac. No pushy sales men , good deal on part ex it made the whole experience of buying a second hand enjoyable. I would definitely buy here again . Well Done !
JaydieD
Friendly, welcoming, helpful and great value!
I would highly recommend Cardiff North Cars Ltd to anyone in search of a new car. Kim and Zac were so friendly, welcoming and helpful. Their cars are very affordable and great value too, with fantastic finance options available as well.
Jaydene Davies
Zac and Kim were so friendly, welcoming and helpful. The cars are very affordable and great value. Absolutely love my new car! I highly recommend Cardiff North Cars
Edie Johnson
Visited a few car dealerships looking at 2 different cars. Some dealerships helpful, others rude. Cardiff North Cars very responsive. When we arrived they had the 2 Vehicles ready to view and test drive. Happy to help, very informative. Allowed me time to think and make a decision. Both vehicles were lovely but I preferred one instantly. They quickly organised a years MOT for the car , finance and had all paperwork ready for the next day. I was late getting there from work to collect the car, but had no quibbles, they waited for me to process car. To date cannot fault Cardiff North dealership .
Catherine Constable
Very friendly helpful and trusting. . Couldn't have had a better salesman. Explained everything. Allowed me to drive on my own. Gave me a good deal for my old car.. allowed me to take time over my decision whether to buy or not. Also very helpful after sales information and requests.
Sam
Kim was brilliant a great customer experience
Jim O'connell
I dealt with the owners who were both very helpful and most easy to deal with. Coming over from Ireland, the fact that they would accept a Stg Bank draft instead of insisting on a bank transfer meant I could collect the car and be back in Ireland within 24 hours. That was really helpful. The car is an Audi A4, really nice to drive and is in mint condition. From my experience I would be happy to recommend Cardiff North Cars to anyone buying a car.
Victoria Heit
genuine people, easy to deal with, reasonably priced.. would def recommend..
Katie L
Would highly recommend these guys when looking to buy your next car! Honest and very friendly ! Being picky as I am they helped us all the way and got us the best deals! Defiantly would buy again from these guys !
Katie LLoyd
Would highly recommend these guys when looking to buy your next car! Honest and very friendly ! Being picky as I am they helped us all the way and got us the best deals! Defiantly would buy again from these guys !
ryan lloyd
Was an absolute pleasure dealing with Cardiff North Cars. Had an excellent salesman who kept in touch throughout the whole process, made sure the car was in top condition before I picked it up, and made the whole experience a breeze. Would recommend to anyone looking for a car; can guarantee you will be in good hands!
RYAN PLUGS
Was an absolute pleasure dealing with Cardiff North Cars. Kim was an excellent salesman who kept in touch throughout the whole process, made sure the car was in top condition before I picked it up, and made the whole experience a breeze. Would recommend to anyone looking for a car; can guarantee you will be in good hands!
Victoria L
Very pleasant transaction, top customer service. Very happy with the purchase
Andrew Parry
Great service from North Cardiff Cars. Both Kim and Zac were friendly and efficient throughout the purchasing process. No pressure and a genuine regard for their customers, the best experience I've had buying a car. I would recommend to anyone.
JEFF PHILLIPS
Genuine, honest, very friendly, great aftercare and top quality vehicles 10/10
Danny Powell
Very happy with the whole experience of buying a car from Cardiff North Cars. Really felt looked after by Kim all the way through, all went smoothly and happy with the vehicle. Following completion I realised that the car was overdue a service, Kim was great and organised this which I was happy with as a resolution.
Sian Nash
Just bought a van from here and I am so impressed by the service, friendly, professional and quality of their approach. Thank you highly recommend
joanne beale
Absolutely bl**dy fantastic from start to finish! Have found a fabulous car and Kim got everything organised and sorted for me straight away. Never purchased a car so easily and will DEFINITELY be coming back when my partner needs a new car. Can't recommend highly enough xx
julian doyle
Many thanks to Cardiff North Cars. They provided me with a low mileage car in superb condition. The price was very reasonable and their customer service was excellent. I would definitely source another car from them in the future.
Stephen Channon
Finding them on the industrial estate in Pontyclun proved far more challenging than dealing with them! They have a nice relaxed and open approach that makes it easy to try out and buy a car from them. They had a specific model I sought and in excellent condition, though they have a nice variation and quality of stock and a good web-site that makes it easy to search.
Andrew Jenkins
Zac and Kim were fantastic, extremely professional and listened to my needs. Very friendly and put no pressure on me at all, very relaxed. Car I bought was immaculate and very competitively priced. Definitely recommend.
Hugh Thomas
Excellent , professional , comprehensive and friendly customer service provided by Kim and Zac. A pleasure to deal with and highly recommended .
David Sturgess
Show area light and clean. Run by two brothers trying to make their own company. Good quality vehicles, clean and tidy, priced to sell. Walked in. Was greeted then left alone to look, no pressure, found the car I wanted. Brothers took me through the paper work. Picked it up 3 days later after they had sorted servicing and a couple of scratches. Big question 'would I buy from them again'. Straight 100% yes. Asked them to find me my next motor for me, this one's for the wife. Also do a good value for money warranty packagep
Martin Harris
The 2 brothers were extremely helpful, so nice to see that personal touch and they did everything they could to help transfer my 2 old cars for me and my partner to 2 new lovely new ones ,
Martin Harris
It's lovely to see a family business wanting to provide good value to the community and putting quality and service first, brought two cars today for me and my partner ..very happy good luck 👍
Malcolm Coe
Superb service and an excellent car which was well priced. Would thoroughly recommend Cardiff North Cars.
SUE MUDDEMAN
I have bought 3 cars from these boys. I have never had any problems with any of the cars.
I found them to be professional, honest, and helpful.
Three of my friends have subsequently bought cars from them too.
I cant recommend them highly enough.
Michelle Cox
Huge thank you for your amazing service, made shopping for a new car a no hassle experience, would highly recommend! Love my new car!
Sam Dries
I was very happy with the customer service I received from cardiff North Cars. The car I bought was in perfect condition, exactly what I would want and sold to me for a very good price. Very helpful and welcoming
Scott Michael John
Haven't known these guys for long but they are a pleasure to work with in the industry
STEVE NASH
Quality cars, great service, reliability !!
LOUISE CLAYTON
Absolute pleasure to do business with these guys. Needed the vehicle ASAP, it was ready the following morning. Highly recommend. Thank you guys.
Steph Parrott
Great friendly service. Highly recommend. 👍🏻👍🏻
Liam Brown
Father purchased a car from here recently, fantastic service, couldn't be more helpful throughout the whole process, car was exactly what he was looking for and was in perfect condition on collection
Rhys Thomas
The best salesman. Super good motors. Highly recommend. What more could you ask for?!
Zoe Holmes
Amazing to deal with. Lovely guys, can't wait to deal with you again. Couldn't ask for better! Thank you!
Mark Wilson
Really genuine people, nice to deal with any problems delt with without hesitation, definately deal with again!!!!
Jamie Jones
Very impressed with the car and service recieved from Cardiff North Cars. Nice people to do business with. Will be back when looking to change my car next time.
dale caruana
Very helpful professional service
Jac Maund
Really genuine people to deal with, excellent service can't fault them. Thanks for the advice guys
Christopher Paul Sheppard
Great car selection and a pleasure to deal with !
They made doing business with them very easy
I highly recommend
Matthew Jones
Wonderful service and cars . I will be recommending them to everyone
John Doyle
Top class cars top class service. 5*
Karl Follows
Great business, great to deal with 👍
Marc Christian
About time we had an honest car sales establishment in the area.
Chris Evans
Great guys with a wealth of experience.